Communication

Many business problems – both internal and external – arise from poor communication.People don’t speak or write as clearly, concisely or coherently as they could do – with the result that messages are often muddled or don’t get through at all. More

Reports are too long, full of waffle and never get to the point. Proposals don’t really sell. Emails with punctuation and spelling errors get dashed off and sent with little or no thought. And people communicate in writing when a phone call or face-to-face meeting would be more effective, such as when there’s conflict or tension that needs cooling. Business problems of this kind can easily be avoided when people understand how to communicate more successfully.

  • Effective Business Communication
  • Telephone and Email Skills
  • Reports and Proposals Writing
  • Cultural Awareness
  • English Language Development
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Personal Impact

You’re always making an impact. Always. Other people observe you, listen to you and make judgements about you, whether you like it or not. The important question is this: are you making the right impact? Do you set out to shape the impressions people have of you? Do you even know how you would like them to perceive you? More

Personal impact is far too important to be left to chance. Learning the skills, attitudes and secrets of those with presence and charisma will enable you to take heads turn as you enter a room and have people listen attentively when you speak. The good news is that everyone can enhance their personal impact – and reap the rewards of success that follows.

  • Developing Personal Impact
  • Influencing and Persuading
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Presentation Skills

Most people think of presenting as standing up in front of a group using PowerPoint. But in business every conversation is a presentation. Every meeting, every one-to-one, every time you speak to others, whether the setting’s formal or informal, you’re presenting. More

That’s why being skilled at public speaking is a must-have not a nice-to-have – it’s now an essential professional skill. You can’t afford to mumble in a monotone or simply read from your slides. To be successful, you need to able to present your ideas with confidence and conviction. Only a small number of people find this easy, but everyone can learn not only to endure presenting but even to enjoy it.

  • Confident Presenter
  • Presentation Masterclass
  • Presenting with NLP
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